Healthcare Exchange Hawaii: $12 Mil for Call Center
With the Affordable Care Act’s Exchange quickly approaching, Hawaii Health Connector announced that it has awarded Maximus Health Services, Inc. $12 million to develop and manage the Connector’s customer service contact center (until 2017). Maximus Health Services will help answer questions about the new ObamaCare metal plans: Bronze Plan, Silver Plan, Gold Plan, and Platinum Plan
Hawaii Health Connector plans to have a 7 day a week service beginning in September to help the residents by phone, email, fax, and web chat.
“Awarding this contract is another key milestone for the Connector and increases our momentum for October’s open enrollment,” said Coral Andrews, Hawai‘i Health Connector’s executive director. “Ensuring quality customer service and community outreach to Hawai‘i residents remain priorities for Connector staff.”
Contact 800-930-7956 with any questions in regards to Hawaii’s Healthcare Exchange or contact Medicoverage.
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